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insurance claims

Let us tackle the claims process.

Have roof damage

Filing a claim the right choice?

  • Do you have claimable damage
  • Is financing available?
  • When and how to work with a contractor
  • Insurance claims process
  • Types of roof claims

Identify damage

If you’ve recently had a storm roll through, you may be wondering if you have storm damage that requires your attention. It’s important to inspect your roof and surrounding property for damage right away, as insurance policies typically include a statute of limitations time frame with a deadline for how long after an incident you can file a claim.

  • Dented gutters, gutter screens, downspouts
  • Torn window or door screens 
  • Dents in the HVAC equipment
  • Dark spots or discoloration in shingles
  • Chipped or cracked roof tiles
  • Indentation to flat roof surfaces or exhaust vents
  • Chipped or light spots in paint on fence, decks, pergola

When to choose a contractor

If you’ve noticed any of the above, before filing a claim a roofing contractor should be considered preferably with experience in storm restoration.

  • Experienced in providing documentation in format insurance companies require
  • OSHA compliant
  • professional property assessment

MD Roofing has handled 1000’s of insurance claims, knowing what insurance companies are looking for, and writing out estimates using Xactimate the preferred format. And having public adjuster partners negotiate on your behalf (if applicable)

Insurance claims process

initial inspection

MD Roofing will complete a detailed inspection attached with pictures. Documenting any claimable damage you’re entitled to, including gutters, fencing/wood, windows, siding, doors, interior and exterior features. Using the Xactimate software insurance companies require to save you money.

filing a claim

Property owner files a claim with insurance company, and will be followed up with in 24-48 hrs scheduling adjuster ton inspect the damages. MD Roofing will be on site to assist with documentation and cost estimates.

adjuster assessment & approval

MD Roofing shall then provide insurance estimates in required format. Upon approval you will be issued the first check, which will be used along with deductible to start your project.

work scope completed

Materials ordered and work commences, permits secured (if applicable). MD Roofing will document any unforeseen or repair requirements (supplements) while finishing the project.

supplementals & final inspection

Supplements approved (if applicable) and final invoice issued to insurance company. Quality final inspection of property to insure project has been completed up to standard building code.


Only when you are satisfied with the quality of work will you forward the remaining balance amount issued by insurance company.